HP Battery Recall – List of HP Recalls Notebook Computer Batteries Due to Fire Hazard

hp-battery-recall-list-of-hp-recalls-notebook-computer-batteries-due-to-fire-hazardHP battery recall - The voluntary recall of Lithium-Ion batteries that are used in both the Hewlett-Packard (HP) and the Compaq brand notebook computers. They are asking owners of the recalled laptop batteries, to stop using them and contact HP for a replacement battery, announced by US Consumer Product Safety Commission (CPSC) .

The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers

Units: About 70,000

Importer: Hewlett-Packard Co., of Palo Alto, Calif.

Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.

Incidents/Injuries: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.

Description: The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include:

HP Pavilion Compaq Presario HP HP Compaq
dv2000
dv2500
dv2700
dv6000
dv6500
dv6700
dv9000
dv9500
dv9700
dx6000
dx6500
dx6700
A900
C700
F500
F700
V3000
V3500
V3700
V6000
V6500
V6700
G6000
G7000
6720s

The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number):

62940^^AXV^^^^ 65033^^B7U^^^^
65033^^B7V^^^^
65033^^BGU^^^^
65035^^B7U^^^^
65035^^B7V^^^^
65035^^BGU^^^^
65035^^BGV^^^^
67059^^V8U^^^^
67059^^V8V^^^^

Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.

Manufactured in: China

Remedy: Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.

Consumer Contact: For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.

Media Contact: Sheila Watson at (281) 514-6552 or sheila.watson@hp.com

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CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC’s Hotline at (800) 638-2772 or CPSC’s teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC’s Web site at www.cpsc.gov.