Alabama Unemployment Compensation Office Contact Information – Phone Numbers

Alabama unemployment compensation office contact information and telephone numbers check out here.

  • To file a new unemployment claim or re-open an existing claim: website dir.alabama.gov/uc/ICCS or call 866-234-5382
  • To file weekly claim certification: web address: dir.alabama.gov/uc/ICCS or telephone: Montgomery local area 334-954-4094 ; Birmingham local area 205-458-2282 ; or other areas 800-752-7389
  • If you are a claimant and have a specific question or problem with your claim, call 800-361-4524 or UC Claimant Inquiry
  • Questions concerning Trade Readjustment Allowance (TRA) or Trade Adjustment Assistance (TAA) training programs:  email Jackie.Atkins@dir.alabama.gov or call 334-242-8635
  • To request UC-related posters, Employer Handbooks, or copies of lost documents or past work history: email Byron.Yates@dir.alabama.gov or call 334-242-8945
  • Employer questions concerning Notice of Separation and Determination:  call 334-242-8620
  • Employer questions concerning Experience Rating, Benefit Charging, Power of Attorneys (POA), or Tax Rate Notices: email experiencerating@dir.alabama.gov or call 334-242-8888
  • Employer questions concerning Quarterly Reports, including copies of past reports: email audits@dir.alabama.gov or call 334-242-8075
  • Questions regarding re-certifications of taxable wages or proof of payment (940C): email audits@dir.alabama.gov or call 334-242-8674
  • Claimants approved for direct deposit with questions concerning direct deposits of unemployment compensation benefits: email uc.treasurer@dir.alabama.gov or call 334-242-8960
  • Questions regarding unemployment compensation appeals: See Hearing and Appeals Section of the Contact Page.